Effective November 1, 2026
This policy explains how Natalie Minh Management LLC, doing business as Natalie Minh Interactive (“we” or “us”) collects, uses, and shares personal information through natalieminh.com and through related inquiries, bookings, messages, and coaching services. Our other websites, such as natalieminhinteractive.com and natalieminhphotography.com, may have their own policies.
Information we collect
Information you give us. Your name, email address, phone number, business details, appointment preferences, messages, and anything else you choose to share when you contact us, book a call, sign up for something, or work with us.
Information collected automatically. Your IP address, browser and device type, the pages you view, and similar technical information, which may be collected through cookies and similar technologies.
Information from other sources. Details from people who refer you, public sources, and the service providers we work with, such as confirmation that a booking or payment went through.
Please do not send us medical records, financial account details, passwords, or other sensitive information unless we specifically ask for it.
How we use information
- Respond to you, schedule calls, and send confirmations and reminders
- Provide and manage our coaching and other services
- Process payments and keep business records
- Send updates and offers where you have asked for them or the law allows it
- Understand how our website and marketing perform, and improve them
- Keep our website and business secure, prevent fraud, enforce our agreements, and meet legal obligations
Cookies and analytics
We and our service providers may use cookies, analytics tools, and similar technologies to run the website, keep it secure, understand how it is used, and measure our marketing. You can limit or block cookies in your browser settings, though some features, such as online booking, may not work as a result.
Service providers
We use outside providers to run our business. They include services for website hosting, scheduling and customer management, email and calendar, video calls, text messaging, payments, analytics, and AI-assisted productivity. We may change these providers over time. They handle information as needed to provide their services to us, under their own terms and privacy policies.
How we share information
We do not sell your personal information for money. We share it only as needed:
- With service providers that help us run our business
- With professional advisers, such as accountants and attorneys
- When the law requires it, or to protect our rights, safety, or property
- As part of a sale, merger, or transfer of all or part of our business
- With your permission or at your direction
Text messages
If you opt in to text messages, we use your mobile number for the messages you agreed to receive, such as appointment confirmations and reminders. Consent is not a condition of buying anything. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. Mobile numbers and text-message consent are not sold or shared with third parties for their own marketing.
Marketing emails
You can unsubscribe from marketing emails at any time using the link in the email. We may still send messages about your appointments or our work together.
How long we keep information
We keep information for as long as needed for the purposes described here, including to continue a working relationship, resolve disputes, and meet legal, tax, and accounting obligations.
Security
We use reasonable safeguards to protect personal information. No website, email, or online service is completely secure, so we cannot guarantee absolute security.
Your choices and rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, to receive a copy of it, to object to or limit certain uses, or to opt out of certain sharing. To make a request, email [email protected]. We may need to verify your identity, and some information may be kept where the law allows or requires it. We will not treat you differently for exercising your privacy rights.
Where information is processed
We are based in the United States, and our service providers may process information in the United States and other countries. Privacy laws in those places may differ from those where you live.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Other websites
Our website may link to other websites and social media profiles. Those sites have their own privacy practices, and we are not responsible for them.
Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new effective date.
Contact us
Questions about this policy can be sent to [email protected].